The retail industry took a huge 360-degree turn because of the rise of technology in recent years. The many changes helped mold consumer behavior and improve business operations significantly.
Do you know that various digital advancements are taking place in the market right now? Products such as Vusion by SES imagotag and digital payment systems, employee management software, payroll automation, and numerous other digital tools probably never crossed your mind.
But it is still not too late. If you want this integrated into your business, you can seek the assistance of co-managed IT services. The collaborative approach with your in-house team will ensure everything works seamlessly. Let’s have a look at some of the most reliable and innovative tech solutions for your retail business that you can choose in 2023:
1. Unified Payment System
Your store is going to benefit a lot from a unified payment system. They integrate with your point-of-sale software very easily. You can run all your day-to-day retail operations very smoothly and efficiently using these payment platforms. They accept all forms of payment such as mobile payment, cash, and debit/credit card.
The processing is very fast and they also keep the data of your customers secure. You can transfer the money into your account instantly even when offline.
With UPS, you can be sure your customer information is protected, elevating customer loyalty and trust in your business. It is built on a secure, scalable, and reliable technology infrastructure incorporating encryption, tokenization, and fraud prevention. Integrating advanced technologies, such as Artificial Intelligence (AI) and Machine Learning (ML), enhances user experience and payment processing efficiency.
More importantly, this is being adopted by many businesses worldwide, which means you can take your enterprise globally.
2. Employee Management Software
These software platforms help you keep a track of all the employees working in your retail store in addition to the schedules and shifts that they make. They also let you track individual employees and the sales that they have made over time.
You can create custom reports using that information and if you find anyone in the need of more guidance and mentoring, this software allows you to do that as well.
This technology also ensures you’ll have an easier way of managing the following:
- time and attendance tracking
- performance management
- recruitment and onboarding
- payroll processing
- benefits administration
These are crucial aspects of team member management, especially if your business is growing fast.
It will also help you retain your best employees because they’ll be highly satisfied with your organization’s efficiency in looking after their welfare.
3. Digital Shelves Are The New Trend
If you haven’t thought about incorporating a digital shelf in the automation drive of your retail store, this is the right time to do that. It is going to be a lot of fun trying out Vusion by SES imagotag because it gives you so many customization options with a lot of valuable information that is going to enrich the shopping experience of your customers significantly.
They will be able to find discounts, special prices, offers such as cash back, and more superfast!
4. QR Codes For Every Shelf
You can keep QR codes for products that do not have any digital labels. Quick response codes are preferred by more than 59% of US shoppers these days. You can also add them to your paper receipts and place them anywhere across your store for instant payments. You can also create very attractive window displays by using them on your storefront windows.
Furthermore, it can increase your customer engagement. Because with a QR code, they can easily share product reviews. You can also quickly send them invitations for loyalty programs you may plan to launch.
5. In-Store Pick-Up Solutions
Do you know that around 86% of your customers would consider purchasing your retail goods on the internet and then come to your store to pick them up? They do not wish to pay any shipping or delivery costs. This makes it important for you to invest in a highly efficient mobile app. This is one technological advancement that you will appreciate for a long time.
There is a lot you can do to automate your retail business. There is a lot that can be done to make shopping easier and more fun for your consumers. The year 2023 has many more options as compared to what the previous year did. It is only a matter of your choice and the level of automation you seek in your retail store.